Friday, April 17, 2009

Customer Satisfaction Survey: The Results are In...And Our Schools Delivered!

The results are in on the Iowa AEA Customer Satisfaction Survey, and Heartland AEA has reason to celebrate. Although we did not reach our goal of a 36% participation rate, we are thrilled with the 30.72% rate that we received! That's a 61.1% increase from last year! We appreciate the 4,594 individuals who took the time to complete the survey. The data collected from the survey will be used to make important program decisions that benefit all schools in the Heartland region. Relevant data results and more information from the survey will be shared by your Partnership Director at a later time. Please be sure to extend our sincere gratitude to your school staff who completed the survey.