Broken iPad? Call Heartland AEA!

Heartland AEA is pleased to now offer a repair service for iPads that are no longer under warranty. Our repair technician should be able to repair any iPad model, but we are not currently providing repairs for iPhones.

We will use our van delivery service to pick up and drop off iPads, but schools are always welcome to bring them directly to our repair technician at our Johnston Regional Education Center. During the school year, we anticipate an approximate turn around time of 2 weeks, counting pickup and delivery.

For items that need repaired, please complete the Equipment Repair Form and attach a hard copy to each iPad. After repairs are completed, we will return the iPad(s) via our vans, and we will send a repair invoice to your school business office.

Many districts use Specialty Underwriters to pay for repairs. If you plan to use Specialty for your iPad repairs, please get a purchase order from them ahead of time and send a hard copy of that order with the iPad(s) you need repaired. Remember that we also need that information on the Equipment Repair Form for each item you send to us.

Contact your Tech Coordinator or visit our website for more information.