Friday, October 8, 2010

Internet Service Interruption Saturday, October 9

Heartland AEA is transitioning our ICN equipment, routers and servers from a data center with overhead sprinklers and cooling problems to a secure data bunker with dry fire suppression, conditioned power and controlled temperature. We will need to disconnect the power to the current server room between the hours of 7:00 a.m. and 11:00 a.m. this Saturday, October 9. During this maintenance window, you will not be able to access the Internet from your school district for approximately one hour between 7:00 a.m. and 8:00 a.m. Heartland's email, web and phone services may be down for the entire four hours.

There will be another period of down time on October 23. Additional information will be provided closer to that date. We apologize for any inconvenience this may cause.

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