On Thursday, October 24, from 9:00 to 11:00 p.m., the ICN and Heartland AEA will be installing a new network switch and will transition the PK-12 school traffic to a new 10Gb interface.
During this maintenance window, some of the school Internet services will be restored sooner than the others, but we will try to keep the downtime for each school to a minimum. This upgrade will also affect Heartland AEA web services during the scheduled hours.
We apologize for the inconvenience, but appreciate your patience as we do this necessary upgrade. Please contact Tuan Dao, Network Administrator, at (515) 473-6702 if you have any questions.
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