The Results Are In!

Last fall, Hanover Research, a global market research and analytics firm, asked you to provide input on the services of Heartland AEA. The firm recently released results of its independent survey of Iowa’s educators regarding the services of Iowa’s Area Education Agency (AEA) system.

Key findings of the survey revealed that educators are extremely satisfied with AEA services overall in the areas of special education, educational services, instructional services, media and technology. Some services received well over 90 percent customer satisfaction rates, including audiology/hearing, due-process mediation, licensure, audio/video production, and graphic design.

Two areas of growth indicated by the survey were behavioral help services and mental health services, which are growing concerns in schools statewide. AEA personnel, along with Iowa school officials, met with state legislators this legislative session to secure additional funding for these issues, in particular.

Feel free to review the Hanover Research executive summary regarding the survey.

Thank you for providing input on our services! As always, contact any of your building’s AEA representatives if you have questions or need assistance.