However, our staff may access our facilities to deliver services for those times when services cannot be delivered virtually or in the typical workplace setting. If you are scheduled to receive services on-site, AEA staff will meet you at the main entrance.
We have requirements in place to safeguard staff and visitors:
- Read the posted signs about common symptoms and what to do if you have symptoms.
- Only those who are COVID-19 symptom-free may enter a Heartland AEA office.
- Sign in and out at the office’s reception desk.
- Wear a mask and/or face shield. If you do not have a face covering, a disposable mask will be provided.
- Go directly with AEA staff to the area of the office you need to access.
- Practice social distancing and good hygiene while on-site including using hand sanitizer that’s available in Agency workspaces.
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