AEA Van Delivery Holiday Closures & Weather Delay Procedures

With fall and winter break approaching, we want to share a quick reminder of the upcoming holiday closures and our procedures for weather and unplanned service delays. 

Upcoming AEA Van Delivery Holiday Closures 

The AEAs have contracted holidays when van delivery service will be closed. 

Please note the following dates: 

• Nov. 27 & Nov. 28, 2025: Thanksgiving 
• Dec. 23, 2025, through Jan. 1, 2026: Christmas & New Year’s Holidays (eight days) except the Des Moines Public Schools route, which will run on Dec. 23

Procedures for Unplanned Delays & Cancellations 

The safety of our drivers is our top priority. In the event of an unplanned disruption, such as severe weather, closures or unforeseen issues, van routes may be temporarily delayed or canceled. Please understand that the availability of rescheduled deliveries will depend on our capacity and driver staffing.

Thanksgiving Office Hours and Van Delivery

Due to the Thanksgiving holiday, all Heartland AEA offices will be closed Nov. 23-24. Our van delivery schedule will be as follows:

• Regular delivery Nov. 20-21
• No delivery Nov. 22-24
• Regular delivery resumes Nov. 27

Thanksgiving Office Hours and Van Delivery

Due to the Thanksgiving holiday, all Heartland AEA offices will be closed Nov. 26-27. Our van delivery schedule will be as follows:

• Regular delivery Nov. 23-24
• No delivery Nov. 25-27
• Regular delivery resumes Nov. 30

Thanksgiving Holiday Office Hours & Van Delivery

Due to the Thanksgiving holiday, all Heartland AEA offices will be closed Nov. 23 and 24. Our van delivery schedule will be as follows:

• Regular delivery Nov. 20-21
• No delivery Nov. 22-24
• Regular delivery resumes Nov. 27

Thanksgiving Holiday Office Hours & Van Delivery

Due to the Thanksgiving holiday, all Heartland AEA offices will be closed Nov. 23 and 24. Our van delivery schedule will be as follows:

• Regular delivery Nov. 20-21
• No delivery Nov. 22-24
• Regular delivery resumes Nov. 27

Thanksgiving Holiday Office Hours & Van Delivery

Due to the Thanksgiving holiday, all Heartland AEA offices will be closed Nov. 23 and 24. Our van delivery schedule will be as follows:

• Regular delivery Nov. 20-21
• No delivery Nov. 22-24
• Regular delivery resumes Nov. 27

Thanksgiving Holiday Office Hours & Van Delivery

Due to the Thanksgiving holiday, all Heartland AEA offices will be closed Nov. 24 and 25. Our van delivery schedule will be as follows:

• Regular delivery Nov. 21-22

• No delivery Nov. 23-25

Regular delivery resumes Nov. 28. Additionally, there will be no Administrator Connection on Nov. 25.

Thanksgiving Holiday Office Hours & Van Delivery

Due to the Thanksgiving holiday, all Heartland AEA offices will be closed Nov. 26 and 27. Our van delivery schedule will be as follows:

• Regular delivery Nov. 23-24
• No delivery Nov. 25-27

Regular delivery resumes Nov. 30. Additionally, there will be no Administrator Connection on Nov. 27.